FREE: ATI's CSI Follow-up Process Offer
As seen in Chris Frederick's July 2017 Motor Age article. See all of ATI's Motor Age articles.
Interested in a CSI program but don’t know where to start? The CSI Follow-up Process will give you a huge head start in finding out what your customers really want from you. This free download will provide you with the basics that you need to get started. You will get:
- Who should do the CSI Follow-up
- How to get started
- Learn the five basic questions to get the information that you need to know
- Learn the things you should do with the information after you have it
Complete and submit the form and we'll immediately give you access to the tool!
By using the CSI Process, it has helped us create a much stronger customer base by understanding what our customers wanted. We all think we know what they want but the feedback we received helped us to create a much better customer experience. I was nervous at first, since I was not sure what the CSI would say. Once we got used to the idea of getting feedback on how we were doing, it became very rewarding.
Rich Cobb, Cobb Tire & Service, Greenville, SC
About ATI
Over the past 30 years, Automotive Training Institute's 108 associates have trained and coached more than 25,000 automotive repair shop owners across North America to become absentee owners and drive profits and dreams home to their families.
Chris "Chubby" Frederick, ATI Founder and CEO
Learn More
Our One-Day Workshops will ignite your passion again, re-energize your business and increase your profits by 3-8% or your money back.