Onstage Presence is when you maintain proper decorum while you are up front, in view, and can be heard by customers in your facility. You must be polite, patient, and pleasant — welcoming to everyone — from the waiting area, telephone calls, and walk-in customers.
This focus on exceptional customer service can be challenging to develop and requires a "YES attitude" among the team.
Get ATI's Onstage Presence Builder to cultivate your own "Yes Attitude" culture. Use the strategies with your team to maintain a positive, patient, and pleasant Onstage Presence. Your customers will receive an exceptional experience and go away feeling like they matter to you, the business, and the associates.
Complete the form on this page and we'll immediately give you access to the tool!