The role of the Service Advisor in your shop is not a one-size-fits-all role but requires a variety of skills to be successful. Remember, since they are the primary contact between your shop and your customers, your Service Advisor's success is also your success.
Automotive shop owners may not have a detailed job description to hand to a new employee or criteria for how they will measure their progress. ATI's Sample Service Advisor Job Description will help you think through what you're looking for in a Service Advisor and the skills required to achieve your goals.
Complete the form on this page and we'll immediately send you the file!